Coverage options
Cost should not be the reason you wait.
Our services are not covered by OHIP, but most workplace benefits include counselling, and several programs can pay for sessions directly. Our admin team will help you find out.
Most plans include counselling. Check which practitioner titles your plan covers.
Bring what each program needs, and we handle the rest.
We cannot bill private insurers directly. Pay at the session and submit your receipt.
| Program | Who is eligible | What we need to get started |
|---|---|---|
| Non-Insured Health BenefitsNIHB | First Nation status. You can only access one therapist at a time with this program, so any open treatment plan must be closed before starting with us. | Status number, and the name of any therapist or clinic you have seen in the past year. |
| Indian Residential Schools Resolution Health Support ProgramIRS-RHSP | First Nation status and a connection to an attendee of an Indian Residential School. | Status number, and the name and date of birth of the attendee. |
| Victim Quick Response ProgramVQRP | You were the victim of a violent crime in the past 90 days, and it was reported to police. Call VQRP at 1-888-579-2888 and choose a practitioner. They will assign a claim number. | Your VQRP claim number. |
| WSIB and WCBWorkplace | A workplace incident that was reported to the WSIB or WCB, with a case manager assigned. | WSIB claim number and approval for mental health services from your case manager. |
| Motor vehicle accident insuranceMVA | You were the victim of, or associated with, a motor vehicle accident. | Claim number, insurance company, adjuster's name and contact, policy number, and date of loss. |
| Royal Canadian Mounted PoliceRCMP | Current employment with the RCMP. | Health benefits ID number. |
| Veterans AffairsVAC | Canadian veterans with Blue Cross health benefits. | Your consent for us to contact a Veterans Affairs health benefits administrator, who can authorize sessions. |
Using coverage? Please bring valid ID and proof of insurance, which will be scanned into your file. You are responsible for knowing your plan's limits and for any fees it does not cover. See our policies.
Not sure if your sessions will be covered?
Send us an email or call, and we will help you find out.
Covered, or close to it? Book now.
Book online any time, or call and a real person will help you find the right clinician.
Wondering about cost? See coverage options.